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Business Technology Solutions A flexible and economical approach to servicing your customers Since 2001, Fire Lake Solutions has provided Business Technology Solutions using a unique approach. By forming partnerships with our clients, they have benefited from custom solutions designed to solve their individual business challenge. Our focus is getting to know our clients and their businesses. Our services include the following to provide our customers with state-of-the-art technology solutions:PRODUCT LICENSING CUSTOM SOLUTION DEVELOPMENT NETWORK SERVICES PROFESSIONAL SERVICES (Project Management, Business Analysis, Inventory Management, Mobile Barcode Application, Collection Management System, Debt Collection Solutions, Client Relationship Management (CRM), Network Installation and Maintenace, Database Services , Product Licnsing, Custom Software, Custom Desktop Business Applications, Enterprise Applications, Web Applications, More…)
Network Services Designing, Deploying, and Managing a Network Solution that works for you! Fire Lake Solutions offers a comprehensive range of consulting, integration, deployment and support services designed to help you build a reliable and secure network solution. We can help you design, deploy and manage a network infrastructure that can help reduce the costs associated with managing and maintaining your network, and increase the productivity of your employees. Delivered by trained and experienced network consultants and architects, the right network solution can provide peace of mind. We can assess your needs, help you identify the available alternatives, and create a network solution as well as develop a proposal for implementation. When you are ready to implement your design, our experienced network integration and deployment team can draw on their extensive expertise to put your solution into place. Our managed services for network support can keep your network up and running. Service agreements are customized to your business need and may include any combination of the following services: INITIAL ASSESSMENT This service includes the evaluation of existing network configurations, including: scanners, printers, internet service and email accounts, and general consumer applications. GENERAL MAINTENANCE & REPAIR Routine hardware checks, software updates, OS updates and file structure related services. HARDWARE & SOFTWARE INSTALLATION On-site installation and configuration of existing or replacement hardware and application software including RAM upgrades, hard drives, PCI cards and peripherals. HARDWARE & SOFTWARE TROUBLESHOOTING These services include determining the cause of hardware and software problems and provide the necessary support to fix the problem. SYSTEMS INTEGRATION Installation of hardware into an existing computing environment. NETWORK SECURITY Installation of hardware and/or software to provide reasonable network security. DATA BACK-UP & RECOVERY Development and implementation of backup strategy. RAPID-RESPONSE SERVICE Support services provided within one-to-three hour time frame during normal working hours. 24-HOUR EMERGENCY SERVICE Off-site help desk support and incident tracking system to handle hardware and software troubleshooting.
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